To promote the welfare of young people (age 7-25) living in Felixstowe and surrounding villages, through supportive relationships and positive experiences, designed to enhance their personal and social development.
Our Safeguarding Priorities
We recognize that the welfare of children and young people is paramount and that they have equal rights of protection. We have a duty of care when they are in our charge and will do everything we can to provide a safe and caring environment whilst they attend our activities.
We will:-
- Treat all children and young people with respect and celebrate their achievements.
- Carefully recruit and select all adults whether paid or unpaid. All staff & volunteers will have a DBS check.
- Respond to concerns and allegations appropriately.
- Act in accordance with Suffolk Safeguarding Children Board guidance.
Contact Information
When a young person visits us we will ask them to complete a contact sheet (please see the link below) should we need to contact parents/carers in an emergency. Any young person under the age of 13 will need a parent/carer to sign this for them. By completing and signing the form you are agreeing to the following statement:
‘I understand this information will be treated as confidential. It will be used to contact my parent / carer in the event of an emergency; Shared with Level Two Youth Workers if they need to know about a health condition, other agencies if required by law or if I am considered to be at risk of harm. You may also log additional information that I choose to share with you. This will only be accessible by Level Two Youth Workers & will be treated as confidential. You will only hold information for as long as you need it. I have the right to see any information you hold about me, have it corrected or have it erased. If you are unable to get consent you may hold information under legitimate interest.’
Some aspects of our work are funded with help from the National Lottery. We need your help too! 
The youth hub at the heart of the community